Introduction to Digital Transformation.
Introduction to Digital
Transformation
By Erik DS Norat
The world is changing rapidly, and businesses need to adapt in order to thrive. Digital transformation is no longer a choice; it's a necessity. It encompasses the process of integrating digital technology into all aspects of a business, from operations to customer engagement. This integration can involve adopting new tools, streamlining processes, and optimizing the use of data to improve efficiency, customer experience, and ultimately, profitability.
Digital transformation is about much more than simply adopting new technologies. It's about fundamentally changing the way your business operates and how you interact with your customers and employees. This transformation often requires a shift in mindset and culture, as well as significant investment in technology and training.